The postmortem report reveals that Toto Touch CEO Susan Njoki died from strangulation. Her grieving family is calling for a prompt and thorough investigation to deliver justice and accountability in this high-profile case.
In a tragic and mysterious death of Susan Kamengere Njoki, the esteemed CEO and founder of Toto Touch Kenya, has sent shockwaves through Nairobi and beyond. A post-mortem examination conducted on July 22, 2025, revealed that Susan died from manual strangulation, contradicting earlier narratives surrounding her sudden passing.
Her family, friends, and supporters are now demanding justice, as questions swirl about the circumstances that led to her death at Chiromo Hospital Group's Braeside branch. T
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Susan Kamengere Njoki was not just a nurse but a trailblazing entrepreneur whose organization, Toto Touch, championed maternal and child health across Kenya. Known for her resilience and innovative spirit, Susan built a legacy that earned her respect in public health circles and admiration from her community. Her sudden death on July 15, 2025, left a void in the hearts of those who knew her and sparked a national conversation about medical ethics, consent, and accountability.
Susan’s journey was marked by her ability to overcome personal challenges, including a long-term battle with bipolar disorder and depression. She was open about her mental health struggles, having featured on a television program with Dr. Frank Njenga, founder of Chiromo Hospital Group, where she discussed her progress in managing her condition. Her transparency and advocacy made her a beacon of hope for others facing similar challenges. However, her final days were marred by a harrowing ordeal that has raised serious questions about her treatment and the events leading to her death.
On July 14, 2025, Susan’s life took a tragic turn when four individuals—two men and two women—allegedly stormed her home in Kileleshwa, Nairobi. According to audio recordings and a now-deleted Facebook post, Susan described being forcibly restrained and injected with an unknown substance against her will. In a chilling audio obtained by KTN News, she recounted, “They put me in the vehicle, and when I asked, they said they were taking me to Lavington. Why are you forcing me to take injections? Why are you forcing me to leave this place, yet you allege you are professionals?”
Susan’s distress call to her sister, Priscilla Wanjiku, painted a picture of fear and confusion. She alleged that the men claimed to be acting under the instructions of her husband, Alloys Ngure, and a Dr. Onyancha. Susan, who was reportedly in good health and preparing for an interview with an international company, questioned the necessity of the forced intervention, stating, “Tomorrow, I am scheduled for an interview with an international company. Do you think they can schedule an interview with a mad woman? Why are you trying to take me back to my past?”
After being injected at her home, Susan was taken to Chiromo Hospital Group’s Braeside branch, where she was allegedly injected again. Her family claims they were denied access to her, with hospital staff requiring her husband’s approval for visits. Susan’s phone was reportedly confiscated, and she was forced to delete her social media post detailing the incident. Hours later, on July 15, her family was informed of her death, leaving them devastated and seeking answers.
The post-mortem examination, conducted on July 22, 2025, at Montezuma Monalisa Funeral Home, revealed a shocking truth: Susan Kamengere Njoki was killed by manual strangulation. A team of six pathologists, led by Dr. J.N. Ndung’u, confirmed that the cause of death was due to neck compression, resulting in a lack of oxygen in the blood. Dr. Ndung’u emphasized the thoroughness of the examination, stating, “We have done this post-mortem very exhaustively, and all the various parties were represented, and we did the post-mortem as six pathologists, and we are all in consensus with the findings.”
The revelation of strangulation has intensified the mystery surrounding Susan’s death, as it contradicts earlier assumptions that her passing may have been related to the injections or her underlying health conditions. While Susan had a history of depression and bipolar disorder, the post-mortem ruled out these conditions as contributing factors to her death. The findings have fueled suspicions of foul play, prompting the family to demand a thorough investigation into the circumstances at Chiromo Hospital.
Susan’s family, overwhelmed by grief, has been vocal in their demand for justice. At a press conference following the post-mortem, family members collapsed in anguish as they processed the confirmation of foul play. They have called on the Directorate of Criminal Investigations (DCI) to hold those responsible accountable, with Susan’s sister, Priscilla, questioning the role of her husband, Alloys Ngure, who is now a person of interest in the case. The family alleges that Ngure authorized the men to enter Susan’s home, a claim he denies, suggesting that Susan may have sought medical help herself.
The family’s frustration is compounded by the hospital’s initial lack of transparency. They were denied access to Susan during her final hours, and the deletion of her social media post has raised suspicions of a cover-up. “We are reading malice. Nothing adds up. We want justice for Susan and answers about what happened at that hospital,” a relative told The Standard. The family has also demanded an independent autopsy and a full inquest to uncover the truth.
Susan’s death has reverberated beyond her family, sparking outrage among friends, colleagues, and the public. Kameme FM presenter Muthoni wa Kirumba, known as Baby Top, shared an emotional tribute, highlighting Susan’s cryptic Facebook post that was deleted hours before her death. “Rest in peace, my friend Dr. Susan Toto Touch… a heartfelt Facebook post by Susan N. Kamengere shared yesterday at 6:30 PM was later deleted, and not long after, she was no more,” Muthoni wrote.
Civil society groups and women’s rights organizations have joined the call for justice, emphasizing the need for greater accountability in mental health treatment. Susan’s work with Toto Touch, which focused on the wellness of infants and new parents, made her a beloved figure, and her death has reignited debates about patient rights and medical ethics in Kenya. Critics argue that the incident highlights systemic issues in how mental health cases are handled, particularly for high-profile individuals.
The Directorate of Criminal Investigations (DCI) has launched a probe into Susan’s death, focusing on potential medical malpractice, abuse, or foul play. Alloys Ngure has been questioned, and Chiromo Hospital Group has stated that it is cooperating fully with the investigation, providing all necessary documents. However, the hospital’s role remains under scrutiny, particularly given Susan’s allegations of forced injections and restricted communication.
The DCI is also examining the circumstances surrounding the initial injections at Susan’s home and the subsequent treatment at the hospital. Under Kenyan medical law, doctors cannot treat an adult patient of sound mind without their informed consent, raising questions about the legality of Susan’s forced admission and sedation. The investigation will likely explore whether proper protocols were followed and who authorized the interventions.
Susan’s case has brought renewed attention to the treatment of mental health patients in Kenya. Her public acknowledgment of her bipolar disorder and depression had made her an advocate for mental health awareness, yet her final moments suggest a violation of her autonomy. In her audio recordings, Susan expressed frustration at being labeled as “mad” despite her stability and upcoming professional opportunities. Her case underscores the stigma surrounding mental health and the potential for abuse when patients’ rights are disregarded.
The incident has also sparked calls for stronger regulations to protect patients from forced medical interventions. Susan’s family and supporters argue that her case highlights the need for transparent hospital protocols and stricter oversight of mental health facilities. The public outcry has put pressure on authorities to ensure that such tragedies are not repeated, with many advocating for systemic reforms to prioritize patient consent and dignity.
The death of Susan Kamengere Njoki is a heartbreaking loss for her family, friends, and the Kenyan community. The post-mortem confirmation of manual strangulation has transformed her case from a mysterious tragedy to a potential crime, intensifying the family’s demand for justice. As the DCI continues its investigation, the nation watches closely, hoping for answers that will bring closure to Susan’s loved ones and accountability for those responsible.
Susan’s legacy as a visionary leader and advocate for maternal and child health will endure, but her death serves as a stark reminder of the vulnerabilities patients face in medical settings. Her story has ignited a movement for change, urging Kenya to confront issues of medical ethics, patient rights, and mental health stigma. As the family awaits justice, they hold onto Susan’s final words, which called for respect and autonomy: “Every patient has a right.”
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